Frequently Asked Questions
POPULAR TOPICSYes, in the customer's panel you will find a section about settings or profile where you will be able to update your personal data.
Yes, the client's panel offers statistics or activity monitoring functions
To add a new entry, log in to the customer panel and go to the "Add new" section.
There you will be able to enter the contents of your entry and choose additional options.
You should be an adult and also have a "Silver" or "Gold" member plan.
Adding the media to the announcement can be very beneficial to better present the nature of the meeting, atmosphere and encourage potential participants to take part.
However, it is worth remembering the right quality of the media and their compliance with reality to avoid the disappointment of participants.
Yes, go to the edition of a given announcement and click "ON" and then save.
You can turn on again at any time by clicking "OFF".
A helpful function if you want to turn off temporarily, because for example you don't have time now.
Yes, you can via the "AD Campaigns" option.
To check your active reservations, log in to your account and go to the "My reservations" or "active reservations" section.
There you will find a list of all your current reservations.
Yes, you'll be able to edit or cancel your reservations. Go to the "My Reservations" section, select the reservation you want to change, and then find editing or cancellation options.
Yes, if additional options or services are available, you will be able to add them to your booking during the reservation process.
You will usually find these options in the booking form or during the reservation finalization.
After making a reservation, you usually receive confirmation of booking at the e-mail address provided or you will be able to see confirmation in the customer's panel.
Check the spam folder in your mailbox (It is possible that the mail went there).
Depending on the conditions of booking and availability, you may be able to change the date of your booking.
Or cancel a complex reservation for a person, and try to create a new one.
Remember that you send a reservation to a person with date settings in the range: from - to, it may be a large distance and maybe it would be possible to meet that day.
Confirmation of booking can also be a form of making sure that both sides are aware of plans. Thanks to this, each page can be sure that the other party will be present at the designated place and time.
So if you have something and you can't meet, it's worth notifying the other person.
It doesn't automatically renew and expires according to the chosen plan. To purchase again, you need to do it manually.
Yes, you can update your subscription plan at any time.
Go to your account settings, where you will find options for updating the plan.
After payment, a change in the new membership plan should take place automatically.
If the change has not been made, please log out and log in again.
The website does not store the payment card numbers of its clients.
We use safe payment systems of external companies.